Today I came across a great booklet regarding WOM by GasPedal called
It was created by an artist called Mike Rohde and it is like a comic book filled with ideas on how to get people talking. Some of the topics include:
- The 5 Ts of Word of Mouth Marketing
- How to deal with detractors
- How to create content that travels
Even though I have been immersed in WOM for some years now you can never stop learning!