Crisis Communications: Today at 11.37am The Sydney Morning Herald reported that an attack on the Family Planning NSW website potentially exposed the personal information of up to 8000 clients, including women who have booked appointments or sought advice about abortion, contraception and other services over the past 2½ years. Read More While Family Planning NSW had notified each person in their database about the breach and set up a phone hotline and dedicated contact email there was a lack … [Read more...]
Social Media in Health Care Conference Highlights
Recently I was asked to chair the inaugural Social Media Health Care conference in Sydney. It was great to see a local conference focusing on social media and health - a passion of mine. The two day event developed by Informa had an excellent range of speakers and these are just a few of the highlights (please note I was only in attendance day one) The Ramsey HealthCare presentation - Damon did an excellent job at expressing the breadth of social integration at Ramsey HealthCare. … [Read more...]
PwC Report: ‘Social media “likes” healthcare – From marketing to social business
Recently PwC Health Institute released a report entitled 'Social media “likes” healthcare - From marketing to social business. The report examined how healthcare in the US and Social Media interacted. These were some of the Findings: PwC believes that Social Media typically consists of four characteristics thathave changed the nature of interactionsamong people and organizations:user generated content,community, rapid distribution, and open, two-way dialogue. According to HRI’s survey, … [Read more...]
Social Media, Health and Information Accuracy
Tonight on our regular health and social media Twitter chat #hcsmanz we discussed patient information and the role of social media. We discussed that there were a myriad of benefits with emerging techologies but also noted they do have down sides One area that did arise was the area of health information quality. As information sources proliferate and health consumers go to the internet to search for health information the area of quality becomes increasingly important. The other area was … [Read more...]
2011 – The Year Health gets Personal – Social Media taking Hold
As someone with an avid interest in health/wellness issues it is fantastic to see the moves to personalise health. Why do I think the time is now? Over the past few months this area has been hotting up these are just a few of the moves/innovations: This week On January 28, 2011 the Center for Technology Innovation at Brookings US hosted a policy discussion focused on the challenges of enabling personalised medicine. Some of their key interest areas were identified as: moving from a shift … [Read more...]