Jeff Bullas wrote a great post this week regarding Business.com's 2009 Business Social Media Benchmarking Study. The following information is a summary of some of that post. While the study was US based it does have relevance to the Australian marketplace. Background to study: It is based on 2,948 valid responses to a Social Media Benchmarking Survey during August and early September, 2009, The study was focused on social media utilization – how people and companies are using social media in a … [Read more...]